Are You Ready To Be A Starlite?

If you want a serious career in CRM and are not just after a job that pays your bills, talk to us. 

So, What's The Ride About? 

 It is about engaging with interesting Clients from different industries, solving their business problems and creating success stories for them by way of our CRM software and services. 

The ride also includes interacting with talented, results-oriented colleagues and having lots of fun along the way.  We are demanding and have high standards but the ride is absolutely worth it !!!

If you do not like hard work, detail, problem solving, learning new things, innovation, data, software, cracking your head on constant improvements for Clients and speaking in English, please do not apply.

So, if you are interested in a serious career in CRM and are not just after a job that pays your bills, talk to us. 

We value these behaviors and skills in people...

You have integrity.
You take ownership.
You work hard.
You work smart.
You solve problems.
You are curious. 
You are passionate. 
You like to innovate. 
You collaborate.
You are a team player.
You have an international mind set.
You have mental stamina and don't break easy.

Hopping onboard the Starship Enterprise...

We are growing rapidly and are looking for talented folks that can join us on our amazing journey. As a diverse group of individuals, we all share a common ambition: to make a difference to our Client's business. Our passion for achieving results for our Clients drives each and every one of us in Star CRM.
And yes we're trekkies !

The money and benefits are not too shabby...

Attractive salary.
Performance bonus.
Medical insurance.
Free breakfast buffet.
Free lunch allowance.
Unlimited tea & coffee.
Unlimited biscuits.
Travel perks.
Anniversary vouchers.
Recognition programs.
Crazy quarterly office parties with lots of food, beer and wine.
Yummy cakes!
Cozy, stylish pantry.

The average day in the life of a Starlite uncensored...

An average day could be learning new things or pushing the boundaries of technology to crack an exciting solution or meeting Clients or delivering something for Clients or coming up with ideas to make things better. Pressure is not for all but nothing feels quite as awesome once you've cracked the problem!

See What Starlites Have To Say About Star CRM!

We got around to a few Starlites and asked them how they felt about the company. Here's what they had to say...

Want To Send Us Your Resume ?

E-mail your resume to careers@starcrm.com.my
Once we receive your resume, our HR team will evaluate your job application and be in touch with candidates who meet our criteria.

Some Recent Pics Of The Star CRM Family !!!

News and updates from our world. 

Best CRM Cloud Vendor Of 2018

“We are extremely proud to be presented with the 2018 Frost & Sullivan Malaysia CRM Cloud Vendor of the Year award. Ultimately, regardless of what industry you’re in, it all boils down to the relationship with your customers and how you manage it. We have 12 cutting-edge products and services designed to do just that. Our CRM software and services give our Clients all the ammunition they need to engage with their customers efficiently and effectively. We are constantly pushing the boundaries of technology to make our solutions more intelligent and sophisticated in terms of interaction and engagement with customers. We are currently in the process of enhancing some of our solutions using AI and blockchain technology…we are very excited about this. Watch this space!” said Kareem Qureshi, Managing Director at Star Solutions. 

Proud Starlites At The Frost & Sullivan Gala Dinner

Star CRM was named the Best CRM Cloud Vendor of 2018 by Frost & Sullivan. 33 companies in Malaysia were recognized for their outstanding industry achievements after some rather rigorous benchmarking by Frost & Sullivan. Our awesome Starlites let their hair down and partied the night away at the Hilton KL Sentral !!! :-)

Ranked No. 7 By APAC CIO Outlook Magazine in 2017

We are stoked about being recognized by APAC CIO Outlook Magazine as No. 7 out of the Top 25 CRM solution providers in Asia-Pacific. We could have not done this without our awesome team and amazing Clients !!! 

We Work Hard And Play Hard. :-)

We have some great parties every quarter. We work hard for our Clients and make it a point to spend some quality time letting our hair down. This was a 70s themed party and what great fun it was !!!

Job Openings

We have 3 job positions currently open.

Job Responsibilities

Manage acquisition, loyalty & retention, cross-sell, up-sell and churn mitigation campaigns for Clients. This involves:
Developing campaign strategy proposals and costing workbooks for Clients.
Working with the Client and internal teams to identify target segments for campaigns.
Working with the Client to develop and implement campaign offers.
Set-up and execution of multi-channel campaigns via Mobile App, Website, SMS, E-mail, Telemarketing, Social Media and Direct Mail.
Liaising with Client and 3rd party agencies to obtain creative content for mobile app and websites.
Developing campaign-related communications, typically limited to SMS copy, eDM design and copy.
Supervise the set-up of STARDriver® CRM software modules for campaigns.
Specifying reporting requirements for campaigns.
Working with the Call Centre team on telemarketing scripts, FAQs and daily KPI achievement to ensure the success of telemarketing campaigns.
Maintaining up-to-date campaign documentation and budget.
Daily tracking of campaign results with internal stakeholders.
Providing Client with weekly e-mail updates on campaign status.
Preparing and conducting monthly business reviews with Clients.
Identifying and driving new business opportunities.
Ensuring timely billings and collections for a given Client engagement. 
Developing mid-to-senior level Client relationships and being regarded by the Client as a trusted advisor.

Job Responsibilities

The job involves:
Maintenance and enhancement of proprietary CRM Software modules.
Development and configuration of modules and applications for Clients using proprietary CRM Software.
Working on the latest Oracle database, products and technology.
Working on mobile apps and websites.
Documentation of systems including design and technical specifications.
Working with testers to develop test plans.
Bug fixing.

The candidate must have:
2 or more years of experience in Oracle database development.
Knowledge of Oracle Application Express will be a significant advantage. 
Knowledge of mobile app development for android and ios is an added advantage. 
Knowledge of Java and Java Script is an added advantage.
Must be proficient in Oracle PL/SQL, and SQL.
Must have developed database applications for the web.
Profici.ent in MS Office – Excel, Access, Word.
Must possess good problem solving skills.
Must have Good written and oral communication skills.
A degree qualification or equivalent



Job Responsibilities

The job involves:
You will make outbound calls using the database provided by the company. 
You are required to educate and explain product information to customers. 
You are required to generate leads and sales on a daily basis. 
You are required to gather customer insights and objections.
You must adhere to the call scripts and training provided. 
Daily review of results with your supervisor. 

The candidate must have:
Excellent verbal communication skills in English and Bahasa Malaysia.
Pleasant voice, tone and manner. 
Positive working attitude. 
Ability to work independently. 
Be a team player.


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Malaysia 

Star CRM Sdn.Bhd.
Level 2, Tower 5, Avenue 5,
The Horizon, Bangsar South,
No. 8 Jalan Kerinchi,
Kuala Lumpur 59200 .
Tel:  + 60 3 2240 9992
Fax: + 60 3 2240 9991
Email: info@starcrm.com.my
www.starcrm.com.my

Singapore 

Star CRM Pte Ltd.
1 Raffles Place, 
One Raffles Place Tower 1,
Level 24 ,
Singapore 048616.
Tel:  +65 6408 0625
Fax: +65 6408 0601
Email: info@starcrm.com.sg
www.starcrm.com.sg

India 

Star CRM India.
#77, West of Chord Road,
Beside Mahalakshmi Layout Metro Station, 2nd Floor
Bangalore – 560086
Tel: +91 80 23379990
Email: info@starcrm.co.in
www.starcrm.co.in

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