STARDriver Outbound. Your telemarketers will love this.

Dial into profits with our powerful outbound
call management solution. 

STARDriver Outbound Manager

Our outbound solution comes with 4 powerful modules to support telemarketing agents, supervisors and senior management. Our solution is 80% out-of-the-box and requires only 20% configuration and customization, based on the specific needs of an organization.

  • Survey builder to customize outbound agent screen based on campaign requirements.
  • Sophisticated soft phone dialing.
  • Set call status outcomes and priorities.
  • Automated work lists and alerts on priorities.
  • View call history at a glance.
  • View customer history at a glance.
  • View call scripts and prompts on offers.
  • Workflow to send case to other departments.
  • Easy update mechanics for other departments.
  • Set and track SLAs by department.
  • Set-up notifications and alerts on SLAs.
  • Built-in SMS and E-mail to send personalized communications to customers.
  • Assign records from one agent to another.
  • Track and manage data distribution to teams.
  • Track call status and KPIs by telemarketer.
  • Track commissions by telemarketer.
  • Listen to call recordings and track call quality.
  • Track sms and e-mail logs.
  • Manage users and permissions.
  • Manage customer communication templates.
  • Access to a powerful dashboard with drill down filters by date range, outbound agent, products and services. 
  • Interactive reports that can be downloaded to Excel, CSV, PDF etc.
Mobirise

Dial into profits with our powerful outbound call management solution.

Executes over 30 different outbound tasks. Your telemarketers will love this!

Powerful cloud-based solution fully powered by Oracle.

We got you covered. 

Your telemarketers will love STARDriver Outbound call management solution.

Dial into profits by using our powerful solution to execute over 30 different outbound tasks.  

Powerful cloud-based solution fully powered by Oracle.

Cutting-edge
functionality.

Our solution comes with powerful state-of-the-art features to engage with your customers efficiently and effectively. 

Flexible
hosting options.

We offer flexible hosting options both on cloud and on premise based on your business requirements. 

Ready to go live in 12-16 weeks.

Our solutions are 80% out-of-the-box, requiring only 20% customization and configuration. Go live in 12-16 weeks !

Great solution at a great price.

We offer world-class solutions at a fair and reasonable price, inclusive of training, licensing, support and maintenance. 

Request A Demo

Call us today to see how we can help your business. 








Named Best CRM Cloud Vendor of 2018 By Frost & Sullivan.

Ranked No.7 Out Of Top 25 CRM Solution Providers in Asia-Pacific By APAC CIO Outlook Magazine In 2017.

20-year proven track record in delivering world-class CRM software & services to Clients in the Asia-Pacific region. 

Malaysia 

Star CRM Sdn.Bhd.
Level 2, Tower 5, Avenue 5,
The Horizon, Bangsar South,
No. 8 Jalan Kerinchi,
Kuala Lumpur 59200 .
Tel:  + 60 3 2240 9992
Fax: + 60 3 2240 9991
Email: info@starcrm.com.my
www.starcrm.com.my

Singapore 

Star CRM Pte Ltd.
1 Raffles Place, 
One Raffles Place Tower 1,
Level 24 ,
Singapore 048616.
Tel:  +65 6408 0625
Fax: +65 6408 0601
Email: info@starcrm.com.sg
www.starcrm.com.sg

India 

Star CRM India.
#77, West of Chord Road,
Beside Mahalakshmi Layout Metro Station, 2nd Floor
Bangalore – 560086
Tel: +91 80 23379990
Email: info@starcrm.co.in
www.starcrm.co.in

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